All payments made to Proficienttech are for professional services and are non-refundable once a project has commenced. Each project involves time, resources, and strategic planning that are allocated immediately upon confirmation.
However, we recognize that exceptional circumstances may occur. Refunds may be considered on a case-by-case basis under the conditions outlined below.
Refunds may be granted only in the following situations:
The project has not yet started, and no resources or time have been invested.
The client cancels the project before the initial design, strategy, or development phase begins.
Proficienttech is unable to deliver the agreed-upon service due to internal issues or unforeseen circumstances.
Refunds will not be issued if:
The client changes their mind after the project has begun.
Delays occur due to incomplete information, lack of communication, or delayed feedback from the client.
The project scope changes after work has started.
Services have been delivered or partially completed as per the agreement.
Because all our services — including digital marketing, SEO, content writing, web development, and design — are tailored to each client’s specific needs, refunds are generally not applicable once initial work or research has been completed.
If you are unsatisfied with our services, please contact us first at prosupport@proficienttech.us. We will review your case and make every effort to resolve the issue amicably before considering a refund or partial compensation.
If a refund is approved:
It will be processed within 7–10 business days from the date of approval.
Refunds will be issued using the same payment method used for the original transaction.
Any applicable transaction or processing fees may be deducted from the refunded amount.
If you have not received your refund after the stated time frame:
Check with your bank or payment provider.
Contact your credit card company — it may take time before the refund is officially posted.
If the issue persists, please reach out to us at prosupport@proficienttech.us.
Proficienttech reserves the right to update or modify this Refund Policy at any time. Any changes will take effect immediately upon posting on this page, accompanied by an updated “Last Updated” date.
For any questions about this Refund Policy or our services, please contact us at:
Email: prosupport@proficienttech.com
Website: www.proficienttech.us
